Frequently Asked Questions

Frequently Asked Questions about Private Aircraft Charter.

What type of Private Jet Charter Service do you offer at JetLevel Aviation?

We act as an agent for our clients and offer on Demand Private Aircraft Charter services to companies, individuals, and groups of all sizes. Our network of over 5000 aircraft expands globally so we can assist with Charter Flights to and from almost any location in the world with sufficient runway length. We also arrange Helicopter and Air Ambulance Charter Flights as well.

Can I book by the seat or share a private plane with another party?

We’re sorry but at this time we do not offer service by the seat or any shared flight programs. If you have a group and just need us to bill the parties separately then we are happy to accommodate your needs.

How far in advance do I need to book my Charter Flight?

It never hurts to plan in advance so we always recommend booking your Charter Flight as soon as the trip is firm, however, this is not required. Our highly experienced agents can have you airborne in as little as 2-4 hours from almost any location in the world. During the peak Holiday Season’s or if you’re traveling to a big event then we do highly recommend booking as far in advance as possible to ensure aircraft availability and fair market pricing.

Where to I meet the aircraft?

You will be meeting your aircraft at a convenient location that we call an “FBO” or fixed-base operator. These are convenient locations used to service the Private Aircraft and are separate from the main airports. When you book with JetLevel Aviation we will provide you with a detailed itinerary that will include the address and contact information for the location of where you need to meet the aircraft. Upon arrival, there will be no long lines or anything that prevents you from boarding your aircraft immediately. Some locations will even let you pull your vehicle right up to the door of the aircraft!

Can I bring my pet?

Absolutely! We love pets and will happily provide you with pet-friendly options for your next Private Jet Charter flight with JetLevel Aviation.

How long in advance do I need to show up at the airport if I book a Private Charter?

When flying private there are no long lines or long walks through the airport. Simply show up to the FBO approximately 30 minutes prior to your scheduled departure time and you can be airborne in no time. You will need to pass some quick security checks, present a valid ID, and then you will be on your way!

How will I know what type of Aircraft to book for my flight?

Our highly experienced agents are standing by to assist 24/7. If you’re not familiar with the various Aircraft Categories and Types then will evaluate your needs and present a number of options that are suitable to accommodate your request.

Are there extra costs per passenger when flying private?

Once you confirm a flight there are no additional charges if you decide to add a passenger as long as the aircraft you booked can accommodate the requested number of passengers. Most aircraft can seat 6-8 passengers and the Larger aircraft can accommodate even more. Whether you fly with one or fill the aircraft to its capacity the price will remain the same.

Can I make last-minute changes to my flight itinerary?

If your plans change we will do everything in our power to accommodate your needs. One of the major benefits of booking a Private Jet over Commercial is flexibility.

How does customs and immigration work when flying Internationally on a Private Jet?

You will still need to pass through customs and border patrol when flying on a Private Jet, however, the proceeding is a lot more convenient than what you would experience when flying commercial. We will gather all of your information and submit it to the border authorities in advance so they are prepared for your arrival. Upon arrival at your destination, you will typically be greeted by a customs and border patrol agent who will run the necessary checks and work to have you on your way as soon as possible.

Do I still need my passport when flying on a Private Jet Internationally?

Absolutely, at JetLevel Aviation we work to make your experience as seamless as possible but we still must adhere to the rules and regulations set forth by customs and border patrol. You will need to have your Passport with you at all times when flying Internationally.

Can I bring Oxygen on a Private Jet?

Yes, but you will need an FAA Certified Oxygen Concentrator device to make this possible. Compressed Air Oxygen Canisters are not allowed on board a private aircraft. If you have any questions on where to find the appropriate device then one of our highly experienced agents will happily guide you in the right direction.

How many pilots does JetLevel require?

We require at least two pilots on every charter flight arranged by JetLevel Aviation. In addition to this, we require that both pilots meet the requirements set forth by third party safety firms such as ARGUS and Wyvern.

What is ARG/US?

Founded in 1995, ARGUS International, Inc (ARGUS) is the worldwide leader in specialized aviation services that allow organizations around the globe to improve their operational and business decision making. ARGUS works with companies of all sizes to help them achieve their unique safety and data-driven objectives. With over 20 years of experience, ARGUS is the preferred partner for hundreds of companies who hold themselves to the highest operational and industry safety standards.

Why should I book with JetLevel?

We have over 10 years experience in the Jet Charter Industry and we are here to provide you with exceptional service when chartering a Private Jet. There are thousands and thousands of aircraft available for charter, however, not everyone holds themselves to the same level of safety and service standards. If you’re not an expert in this field then its very important to have a trustworthy agent to protect you from companies that are not adhering to the core values we believe in which is Safety, Reliability, and Transparency. In addition to this JetLevel Aviation is booking many charter flights on a daily basis which gives us buying power in the marketplace. Our buying power allows us to pass along significant savings to our clients when compared to conventional charter methods. We also have proprietary software that allows us to source aircraft that you will simply not find on your own. Give us a shot on your next flight and we will show you a new level of service that is hard to find. JetLevel

Flights straight to your inbox

Sign up to receive weekly empty leg flights deals.